Books by Robert Spector

4 titles available, newest first by original publication date.

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Robert Spector

$20.99

The Century Old Startup: The Nordstrom Way of Embracing Change, Challenges, and a Culture of Customer Service

The Century Old Startup: The Nordstrom Way of Embracing Change, Challenges, and a Culture of Customer Service

Robert Spector

$14.99

The Complete Primary Story Journal for Kids

The Complete Primary Story Journal for Kids

Robert Spector

$9.99

Anytime, Anywhere: How the Best Bricks- And-Clicks Businesse Deliver Seamless Service to Their Customers

Anytime, Anywhere: How the Best Bricks- And-Clicks Businesse Deliver Seamless Service to Their Customers

Robert Spector

$18.99