nextRead

Returns and refunds

You can return any book within 30 days of delivery for a refund of the purchase price, as long as it is in the condition you received it.

How to start a return

  1. Email [email protected] with your order number and the title you want to return.
  2. We reply within one business day with a return address and instructions.
  3. Ship the book back. Return shipping is paid by the customer unless the item arrived damaged or was not what you ordered, in which case we cover it.

Refunds

Refunds go back to the original payment method within 5 business days of the return arriving. Original shipping charges are refunded only when the return is our fault.

Damaged or wrong items

If a book arrives damaged or is not the edition you ordered, email us within 7 days with a photo and we will send a replacement or a full refund, including shipping.