Key Performance Indicators: Developing, Implementing, and Using Winning Kpis

About this book

This book helps minimize the risks that working on a KPI/balanced scorecard project encompasses. It is designed for the project team, senior management, external project facilitators and team coordinators whose role it is to steer such a project to success. The role they play could leave a great legacy in the organizations for years to come, or could amount to nothing by joining the many performance measurement initiatives that have failed. The myths of performance measurement Selling a KPI project (to the Board, the CEO and senior management team) The 12-step model for developing and using KPIs with guidelines How to brainstorm performance measures Reporting performance measures The KPI project leaders corner (What a project leader must know but may be afraid to ask, some exercises to test the manager's understanding) New to this edition is a major case study.

Details

Format

Hardcover

ISBN-13

9781119620778

Publisher

Wiley

Published

October 29, 2019

Pages

384

Weight

21.1 oz

Subject

Business & Economics